Terms and Conditions of Booking
Terms and conditions of booking
Provisional bookings are confirmed with a deposit of £150 per cottage per week. Payment should be within 7 days of making the provisional booking. Balances are due six weeks prior to arrival date.
CANCELLATIONS made less than six weeks prior to arrival are liable for 100% of the price, unless the cottage can be re-booked at full price. If the cottage is successfully rebooked the price will be refunded less admin charge of £50 and any loss of revenue.
Cancellations made more than six weeks in advance are liable only for the deposit, and this will be returned less admin charge of £20 if a rebooking is successfully made.
If you need to cancel we will make every effort to rebook but cannot guarantee this. Cancellation insurance is advised. This can be obtained at http://travel.schofields.ltd.uk/Cover/cover.htm or other providers
We ask guests to take care of the cottage and to inform us of any breakages during your stay. We do not charge for minor breakages such as the odd glass or plate..
Cottages are available to guests from 3.30 pm on arrival day and guests should vacate by 10 am on departure day in order that preparations for the next guests can be undertaken.
Payment can be made by cheque to Chark Country Holidays or by internet banking to Sort Code 40-12-22 Account number 61443836. We also accept PayPal but there is a 2% surcharge for this method.
Well behaved dogs are welcome. There is a charge of £30 total per stay for one or two dogs. Dogs must never be left unaccompanied in the cottage, unless happy to be confined in their own crate. Dogs are not required to be on a lead when outside as long as they are under good control and not allowed to disturb the animals or other guests. Droppings must be picked up, wrapped and disposed in the litter bins. Dogs should not be allowed on the beds or sofas, and please bring your own dog towels. We cannot accept dogs under 1 year old.